Contents of the digital guest folder for your hotel
The content of your digital guest folder can of course be designed individually. However, we recommend that you provide the following information as a basis:
- Current information for your hotel guests (general hotel information, hygiene standards, room service, guest ABCs/FAQs, where to find what, etc.)
- Tips for excursions or sightseeing in the surrounding area
- Additional packages & offers
- Gastronomy information (breakfast, opening hours, menus, table reservation, external options,...)
- Wellness spa information (if available: massage offer, sauna, theme, make an appointment,...)
- Possibility to book your hotel again directly online
- Possibility to give feedback and ratings
In addition to the standards, we will be happy to customize your guest folder to suit your hotel service, in order to provide your guests with the most comfortable and relaxing stay possible.
Your digital guest folder from myhotelshop
Digital guest folders are not new to the market. But what makes our digital guest folder different from other providers? Quite a few things:
- No need to download an app from an app store
- Retrievable via link (URL) and therefore device- and system-independent
- No additional costs for hardware (your guests bring everything with them to access the app - cell phone, tablet or laptop)
- Quick & easy to update
- User-friendly & clear design
- Adaptable to your hotel corporate design
- Multilingual - so that you really address all your guests
What's more, Digital Guest Folders are more sustainable than their print counterparts and are also accessible 24/7 for the guest and you from anywhere.
There for you right from the start
We are there for you from the set-up to the release of your digital hotel app. Together, we develop content, clarify expectations, and hand over the digital guest portfolio into your hands once it's published. Our training helps you find your way around your new app and share content easily and quickly in the future. If you get stuck without us - no problem, our service will still be available to you.