Always friendly and always service-oriented - that is the hotel concierge in digital form. Chatbots are becoming more and more important for guest communication and are seen as a fixed strategic decision. We show you which functions hotel chatbots have and how they facilitate communication with your guests.
The current crisis situation is causing many industries to shake up. But what does it mean especially in the hotel online marketing sector? Ullrich Kastner gives an outlook.
The most attractive offer counts! To ensure that your hotel does not give away any profits, we show you what you need to bear in mind when setting your prices.
With increasing competition on the booking portals and the rising requirements of guests, smaller hotels are faced with the question of how they can stand out from the crowd.
For a successful campaign you should always keep a close eye on the prices of OTAs, tour operators etc. We will show you how this can work in an uncomplicated way.